Refund policy

Returns & Refunds

Every item in this store is printed fresh to order, just for you. Because of that, we can't accept change-of-mind returns on made-to-order products — but we absolutely stand behind quality.

Damaged, defective or wrong items

If your order arrives damaged, misprinted, or isn't what you ordered, email us within 30 days of delivery with your order number and a photo of the issue. We'll send a free replacement or issue a full refund — whichever you prefer. No need to post anything back.

Sizing

Please check the size guide on each product page before ordering. If a garment arrives with measurements that don't match the published size chart, that counts as a defect and we'll replace it free of charge.

How to reach us

Use the contact form on our Contact page or reply to your order confirmation email. We aim to respond within 1–2 business days.

Nothing in this policy affects your statutory rights under UK consumer law.